How to Make a Complaint

Last updated: October 2026

We want to treat every homeowner who contacts Tlthiengioi Floor Coating fairly. If something goes wrong, we want to know. This page shows how to raise a concern and what to expect next. It is a general template, not legal advice.

What You Can Tell Us About

Reach out if you have a concern about:

• A call or message with Tlthiengioi Floor Coating
• How we used or protected your personal data
• Anything on the site that looks wrong or confusing
• The conduct of an installer we referred you to

If the Problem Is With an Installer

The installers in our network are independent companies. Each one handles its own quotes, prices, products, warranties, and customer care. If you are unhappy with a floor coating job, first raise it with the installer in writing. Keep copies of what you send.

Please tell us too. Your feedback helps us keep the network honest, and installers who often fall short may be removed. Tlthiengioi Floor Coating cannot settle contract disputes, handle warranty claims, refund an installer's charges, or act on an installer's behalf.

How to Send a Complaint

Email contact@tlthiengioi.help and include:

• Your name and contact details
• The date you reached us or the installer
• The number you called or the form you used, if you remember
• The installer's company name, if you know it
• A short account of what happened and what outcome you want

What Happens Next

We will confirm we got your complaint by email, usually within a few business days. We will review the matter. That may include speaking with the installer. Then we will share what we found and what we plan to do.

If You Are Still Unhappy

If our reply does not settle things, write back and ask for a second review. You may also contact your state attorney general, your state consumer protection office, or your local Better Business Bureau. If the installer is a licensed contractor, your state licensing board may be able to help too.

Contact

Email: contact@tlthiengioi.help